Work complete on water connections to Port Dover properties

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Norfolk County staff have completed work on all Port Dover properties identified last year as having irregular connections to the municipal drinking water supply. 

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In 2019, the county introduced a moratorium in Port Dover that paused new development projects until phased upgrades to the water treatment plant were complete.  

During that time, owners of new properties were required to install cisterns and purchase water until additional capacity was available. 

The county introduced a temporary upgrade at the water treatment plant in early 2023 to increase water capacity and enable additional properties to be added to the municipal drinking water system. 

As staff worked to connect properties, unauthorized water connections and use were identified at specific properties, said a news release issued by Norfolk County. 

“After investigating, staff worked with residents, builders and developers to ensure the necessary infrastructure was in place to connect properties safely, including installing meters and retroactively capturing water use to recover financial costs,” said the release.  

The second phase of improvements, planned to be completed this winter, will add more water capacity, enabling further growth, said Norfolk Mayor Amy Martin.  

“Staff have worked with residents to ensure safe connections at all properties identified as having irregular connections,” said Martin. “The county has achieved full cost recovery and ensured the safety of our drinking water system – both of which are council priorities.”